SMARTSCOREPro Edition

Terms of Service

Effective date: August 21, 2026

Welcome to SmartScore Pro. SmartScore Pro operates from Saskatchewan, Canada. By accessing or using our platform — including our websites, applications, and related services (collectively, the “Service”) — you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

1. Acceptance of Terms

By creating an account, clicking “Create Account,” or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all users of the Service, including competition organizers, studio managers, judges, dancers, teachers, and anyone else who creates an account or is invited to use the Service.

2. Description of Service

SmartScore Pro is a cloud-based software platform designed for dance and performing-arts competitions. Features may include event scheduling, live scoring, program publication, studio onboarding, judge coordination, audience-facing competition websites, payment facilitation tools, and AI-assisted features.

SmartScore Pro provides software tools only. We are not the organizer, promoter, or operator of any competition held using the Service. Competition rules, entry decisions, placements, results, studio fees, and disputes between organizers, studios, judges, dancers, or parents are solely between those parties. We are not responsible for those decisions or disputes.

3. Eligibility and Accounts

  • The Service is intended for business use by competition organizers, studios, and related professionals.
  • You must be at least 16 years old to create an account and use the Service.
  • You must provide accurate, current, and complete information when creating an account and keep that information up to date.
  • You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
  • If you submit information about individuals under 16 (for example, dancer profiles), you represent that you have the authority and any required parental or guardian consent to do so.
  • Notify us immediately at support@smartscorepro.com if you suspect unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
  • Upload or transmit content that is harassing, defamatory, obscene, or fraudulent.
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Scrape, crawl, or otherwise extract data from the Service without our written consent.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent such restriction is prohibited by law.
  • Use the Service to build, train, or improve a competing product or service.

5. User Content

You retain ownership of content you submit to the Service (“User Content”), which may include text, images, logos, audio, video, schedules, scores, and other materials. By submitting User Content, you grant SmartScore Pro a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, and display that content solely to operate, maintain, and improve the Service. You represent that you have all rights necessary to grant this license and that your User Content does not infringe anyone else’s rights.

6. Subscriptions and Platform Fees

Certain features of the Service require a paid subscription. Fees are stated in Canadian dollars (CAD) unless otherwise indicated. Subscription fees are billed in advance and are non-refundable, except where required by applicable law. We may change pricing with reasonable notice.

Platform or usage fees may also apply in some cases, including on free accounts, depending on the features you use. Fee details will be shown in the Service or in your billing materials where applicable.

7. Payments Facilitated Through the Service

The Service may allow organizers, studios, or other business users to collect payments (for example, entry fees or ticket sales) through third-party payment processors such as Stripe. When that happens:

  • SmartScore Pro facilitates the connection to the payment processor. Stripe (or another processor you connect) processes the payment. We are not the merchant of record for amounts you charge your customers unless we expressly say otherwise in writing.
  • Stripe and other processors may charge their own processing fees under their terms. Those fees are between you and the processor.
  • You are solely responsible for verifying all charge amounts, customer information, tax obligations, refunds, chargebacks, and payment settings before charging anyone.
  • We are not responsible for payment issues of any kind, including incorrect amounts, failed or delayed payments, declined cards, chargebacks, refund disputes, payout timing, or errors in customer information you enter or approve.

8. Artificial Intelligence Features

The Service may include AI-assisted tools (for example, scheduling help or an in-app assistant). AI outputs can be incomplete, inaccurate, or unsuitable for your situation. You are responsible for reviewing and verifying any AI-generated content before you rely on it or publish it. We do not guarantee any particular result from AI features.

9. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of SmartScore Pro and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. WE MAKE NO SERVICE-LEVEL OR UPTIME PROMISES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SMARTSCORE PRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, INCLUDING ANY PAYMENT PROCESSING ISSUES OR COMPETITION OUTCOMES DESCRIBED IN THESE TERMS.

13. Account Closure and Termination

You may request account closure by emailing support@smartscorepro.com. We may suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Service ends immediately. Subscription fees already paid remain non-refundable except where required by law.

14. Governing Law

These Terms are governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein, without regard to conflict-of-law rules. Any dispute arising under these Terms will be resolved in the courts of Saskatchewan, Canada, and you consent to that venue.

15. Changes to Terms

We may update these Terms at any time. We will note material changes by updating the effective date at the top of this page and, where appropriate, by email. Continued use of the Service after changes take effect means you accept the revised Terms.

16. Contact Us

Questions about these Terms: support@smartscorepro.com